Refund Policy

We will accept refund for product that were not used or that could not have been used by the client due to an issue based on the company's mistake or in a case by case basis

Examples for valid refund reasons - the client ordered an opening of a bank account, but did not have ITIN so he can not open the account

Another reason might be a client that ordered our course and then ordered a package that includes the course within the same couple of days by mistake

Refund Fees

We are using Stripe for processing, and Stripe do charge us for refunds as they do not return the fees that were charged during the original order, that's why for every refund request we will need to deduct 5% of the order amount to cover these fees

This is from Stripe site: