Property owners ?? Tips for dealing with non-rent for May *** How we dealt with Nu נו

Property owners ?? Tips for dealing with renting ahead of May ??
*** How we dealt with the rental issue in the Corona crisis and were able to charge
Close to 100% rental in April ?? ***

The recent corona crisis has affected and continues to affect the US economy on many levels.
One of the issues that has preoccupied us a lot is the issue of collecting rent from tenants.
In many US states, an order has been issued to defer evictions for 120 days.
In fact, only tenants who prove to have lost their jobs due to the crisis are not allowed to pay.
The concern of homeowners is that many of the tenants
Will take advantage of the confusion and uncertainty and not pay rent.

This situation brought us to work immediately as early as March,
And do several actions for dozens of our assets:

✔ Together with our management company, we issued 3 letters to tenants and we strengthened our relationships and relations with them.
We explained the situation to them,
On the one hand, we wanted to make it clear to them their commitment to pay
And, on the other hand, to show empathy and express their closeness and concern for any question or difficulty that may arise.
✔ In the empathic face, we raised our heads and established relationships with Publix,
The large supermarket chain, and we distributed a gift to the tenants -
$ 75 (!) Online Coupon Coupon.
Doing this comes to show caring about us landlords and create good relationships with the tenants.
The coupons cost us $ 40 on a $ 75 realization purchase.
✔ Not only coupons, we also made a play kit and a children's home stay kit. Any tenant could request and receive a valuation shipment.
✔ We have allowed tenants the option of postponing payments to those who find it difficult to meet this in the near future, and deploy the balance after the crisis.
✔ In the stiff face we issued another letter clarifying to them who would not pay
Without written proof that they lost their livelihood due to the crisis,
Will receive an immediate eviction order - 3 days notice of eviction.
✔ Although the courts have frozen eviction proceedings, a letter can be issued to tenants to continue the process as soon as the actual proceedings are allowed.

These actions have proven themselves and prevented non-payment of smart tenants.
Our expense for Publix coupons has created a long-term positive effect and maintained good relationships with tenants.
For the average tenant in the US to receive a gift of $ 75 is a lot of money.

* I would love to send you the letter we sent to the tenants to anyone who requests.

What actions did you take that helped you in the crisis?
How do you think you should work towards May?
Share us!